Reception techniques

HOSPITALITY OR EMOTION?

"I HAVE LEARNED THAT PEOPLE WILL FORGET WHAT YOU SAID, PEOPLE WILL FORGET WHAT YOU DID, BUT PEOPLE WILL NEVER FORGET HOW DID YOU MAKE THEM FEEL."

MAYA ANGELOU

To learn more

Hospitality

Bar, Restaurant. Casino

  • The motivation of your teams;

  • Physical reception;

  • The gesture, the tone, the voice;

  • Support and relational elegance;

  • Verbal elegance;

  • Human relationship and communication.

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Company welcome

A Hospital

Welcome in the shops;

The bank reception advisor;

Receptionist / Reception desk;

Commercial agent ;

Real estate agent;

Luxury Hostess welcome;
Event reception;
Driver;
Hairdresser;
Cosmetician.

As a training body approved by the FEDEM for reception techniques, Monegasque companies can benefit from a government retrocession of 30% on the total amount excluding VAT.

Престижный интерьер

Administrative staff of the establishment

  • Welcome and orientation of visitors;

  • Professional communication with collaborators and with visitors;

  • Sorting and processing of e-mails and mail;

  • Handling of telephone calls;

  • Response to internal and external information requests.

Contact us and we will send you all the necessary documents.

Accueil Interculturelle

Given the current situation and the even more competitive environment with the major post-Covid-19 trends facing THE LUXURY SECTOR, all establishments in this sector must be able to differentiate themselves in order to respond to a even more demanding customers, waiting for irreproachable security while always looking for new experiences.

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