IS A SOURCE OF POWER
The communication process is part of deeply rooted cultural habits.
New intercultural circumstances demand new solutions.
International Customer Service
Our comprehensive and fully accredited Intercultural Hospitality program is designed to develop the ability to establish and sustain commercial relationships with foreign clients.
Ideal for the Hospitality and Private sector, Luxury Retail.
Duration: 7 hours
Communication and intercultural understanding Educational Meeting adapted to the specificities of your exchanges, negotiations, deadlocks.
Please, feel free to book a complimentary Zoom call to discuss all the necessary details.
Classic Cross-Cultural Course for All
La Classe supports you and helps your teams to understand and establish close and productive contacts with your partners and customers:
from the Middle-East,
of the former Soviet republics.
Manager's and HR's Solution
This Train the Trainer course enables you to train your team in the fields of Intercultural Awareness.
In-person or Online you will receive all the necessary materials and Intercultural training Techniques to explore with your people such cultural pillars as:
Culture shock! Accompaniement
The Class helps you to adapt well to your new culture:
Support and accompaniment during the period of adaptation to culture;
Assistance to expatriates;
From short cultural support up to one month of private study time.
Acquire a "Global Mindset", a spirit of openness.
Gamified Coaching and Intercultural Team support.
European staff working in direct contact with foreign clients: Russians, Asians, Arabs, South Americans, Anglo-Saxons, Africans, etc., based on in-depth studies, these trainings analyze listening, the style of presentation, verbal dialogue and non-verbal, decision-making, and provide practical advice to avoid intercultural misunderstandings.