The Class

Managing Director Mrs. Anastasia Shevchenko

4, Boulevard des Moulins. MC 98000 Monaco

Phone:+377678638288 info@monacolaclasse.com

www.monacolaclasse.com
RCI: 18P09119

NIS: 8559A-1986

VAT: FR50000134196

In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of June 21, 2004 on Confidence in the digital economy, known as LCEN, it is brought to the attention of users and visitors, hereinafter the " "User", of the site www.monacolaclasse.com, hereinafter the "Site", these legal notices.

 

The connection and navigation on the Site by the User implies full and unreserved acceptance of these legal notices.

 

These are accessible on the Site under the heading “Legal notices”.

 

ARTICLE 1 - THE EDITOR

 

The edition of the Site is provided by La Classe  The sole proprietorship with a capital of 15,000 euros, registered in the Trade and Companies Register of Monaco  under number 18P09119 whose registered office is located at 4, boulevard des Moulins, 98000 Monaco, 

Phone number +377678638288, 

Email address: info@monacolaclasse.com.

Intra-community VAT number: FR50000134196

The Director of publication is Anastasia Shevchenko

hereinafter the "Publisher".

 

ARTICLE 2 - THE HOST

 

The Site host is Wix Online Platform Limited, whose registered office is located at Address: 1 Grant's Row, Dublin 2 D02HX96, Ireland. , with telephone number: Please click  here + contact email address

 

ARTICLE 3 - ACCESS TO THE SITE

 

The Site is accessible anywhere, 7 days a week, 24 hours a day, except in cases of force majeure, scheduled or unscheduled interruption and possibly resulting from a need for maintenance.

 

In the event of modification, interruption or suspension of the Site, the Publisher cannot be held responsible.

 

ARTICLE 4 - DATA COLLECTION

 

The Site provides the User with the collection and processing of personal information with respect for privacy in accordance with Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms.  

 

Under the Data Protection Act, dated January 6, 1978, the User has the right to access, rectify, delete and oppose his personal data. The User exercises this right:

·      by post at 4, boulevard des Moulins;

 

Any use, reproduction, distribution, marketing, modification of all or part of the Site without the Publisher's authorization is prohibited and may result in legal action and prosecution as provided for in particular by the Intellectual Property Code and the Civil Code.

Provision of face-to-face training services 

Article 1: object 

The purpose of these general conditions is to define the conditions for providing the training services ordered by the customer from the service provider. 

Article 2 – Nature of the service provider's commitment 

The service provider is subject to an obligation of means. 

Article 3 – Liability of the service provider 

The liability of the service provider can only be engaged, where applicable, to the extent of normally foreseeable damage and insofar as the failure causes direct harm to the customer. Under no circumstances may the service provider's liability exceed the total amount paid by the client in payment for the performance of the service in question. 

Article 4 – Prerequisites 

The client undertakes to respect the functional prerequisites of each program and the technical prerequisites for monitoring the training services by the client. These are the same as the prerequisites defined in the Payroll/HR service contract. If the training takes place on the client's premises, the latter agrees to take charge of the following technical constraints: a training room equipped with a microcomputer per participant and for the trainer; obtaining and testing connection users if it takes place on the basis of the client; provision of a video projector, a paperboard and a whiteboard. If technical problems related to this logistics occur during the session, the provider cannot be held responsible for non-compliance in whole or in part with the training program. If for these reasons the day has to be cancelled, the customer agrees to cover the price of the day with any travel costs for the trainer. 

Article 5 – Property rights 

The training materials made available to the client on the occasion of the training services are and remain the exclusive property of the service provider, and are in particular protected under the Intellectual Property Code. The customer undertakes not to infringe these property rights. 

The service provider reserves the exclusive right to provide training on all its offers. 

Article 6 – Professional secrecy 

Each party undertakes to implement the appropriate means to keep the most absolute secrecy on the programs, know-how, methods, data, information and documents of the other Party, to which it would have had access on the occasion of the execution of these. This commitment remains in force for the duration of the performance of the services and the 3 years following their completion for any reason whatsoever. 

Article 7 – Subcontracting - Staff 

The service provider reserves the right to subcontract all or part of the training services, subject of the present, without this releasing it, in any way whatsoever, from the responsibilities that it assumes in respect of the execution of its contractual obligations.
The service provider will do what is necessary to ensure that the personnel assigned to the performance of the services, when they are on the customer's premises, comply with the provisions applicable to external companies in the said premises and in particular those relating to hygiene and security. The client will do the same when his staff is on the service provider's premises.
 

Article 8 – Financial conditions 8.1 – Price 

All prices are exclusive of taxes, travel and accommodation expenses, standard documentation and miscellaneous supplies not specified herein.
Inter-company training courses are provided at the price indicated on the estimate. This cost is per person and per day, and includes the supply of standard course materials.
 

Intra-company training courses are provided at the price indicated on the estimate. This cost is per day of activities for groups of a maximum of 8 people, and standard course material included. Beyond 8 people, a flat rate of €330 excluding taxes per person and per day will be charged.
In the event that the training takes place on the service provider's premises, a meal package (lunch and breaks) of €30 excluding tax per person and per day will be invoiced to the client. If the training takes place at the client's premises, the trainer's travel and accommodation costs will be invoiced according to the following grid:
 

8.2 – Registration – Postponement 

After confirming with the service provider the number of places available, the client will send, one month before the chosen training session, the estimate, duly completed. Registration will only be taken into account by the service provider once it has received the duly completed estimate and the contact details of the vocational training funding body, if applicable.

Invitations, programs, access plans and rules of procedure are sent by email to the sponsor of the training. The service provider cannot be held responsible in the event of non-receipt of these documents. It is the customer's responsibility to ensure that his registration is properly completed. The customer can take an option which will be maintained for seven working days. If no estimate reaches the service provider within these deadlines confirming the option, the latter will cancel the option without notice. 

8.3 – Invoicing – Payment 

The invoicing of the training services is carried out at the end of each course and is accompanied by the corresponding attendance certificates. In the event that the payment of the training is provided by a professional training funding body, the contact details of the latter, the billing address as well as the support agreement number will be indicated by the customer. on the quote. Payment is made by check or bank transfer within 15 days of the invoice date. In the event that the support agreement number is not communicated by the customer on the estimate, the customer undertakes to communicate it to the service provider within a period of one (1) month from the date of signature. of said estimate. After this period, the service provider reserves the right to invoice the customer directly for the price of the training. 

8.4 – Cancellation – Substitution 

In the event of cancellation by the client, at least 10 working days before the date scheduled for the training session, registration will be postponed to a later date.
In the event of cancellation by the customer, less than 10 working days before the date scheduled for the training session, it will be invoiced at 40%.
 

If a participant is unable to attend, the client may substitute another employee, subject to compliance with the prerequisites necessary for training follow-up under the conditions of article 4 above. In all cases, a letter or an e-mail is necessary.
In order to guarantee the educational quality of the courses, the service provider is authorized to postpone registration to another session if the maximum number of participants is exceeded or if the number of registrations is insufficient.
 

The service provider reserves the right to cancel a course in the event of force majeure. In addition to the usual cases, are considered as such: transport strike, illness of the trainer, breakdowns in telecommunications, severe weather ...
The service provider will offer the client another session as soon as possible.
 

8.5 – Late payment interest 

In the event of late payment, the customer is automatically liable for a lump sum indemnity for recovery costs of €40, and if La Classe incurs recovery costs in excess of this amount, La Classe may request additional compensation upon presentation supporting documents. Any amount that remains unpaid on its due date will also bear late payment interest, at a rate equal to three times the legal interest rate in force, from the day after its due date until its full payment. . 

Article 9 – Pedagogical, technical and supervisory resources 

The training services are provided by professional trainers specialized in La Classe offers, with an activity entirely dedicated to professional training, who use appropriate teaching methods (directed work, practical work carried out by the trainee throughout the training). . 

Our rooms are dedicated to training and are equipped. In order to facilitate exchanges and proximity with the trainer, our groups are limited to a maximum of 8 trainees. 

Self-assessment, by the trainee, of the acquisition of skills. Satisfaction evaluation analyzed by the teaching team. 

Article 10 – Rules of procedure 

The client's trainees undertake to respect, during the course, the rules of procedure that they received during the convocation. They accept the terms. 

Article 11 – Attribution of jurisdiction 

Difficulties relating to the execution or interpretation of the present will fall under the exclusive jurisdiction of the Commercial Court of Monaco, regardless of the place of execution of the present, the domicile of the defender or the mode of payment accepted, even in the case of an appeal in guarantee, of a plurality of defendants or of a summary procedure or on request. 

Article 12 – Data protection 

It is agreed that in the context of the execution of this contract, La Classe acts as data controller. The customer is informed that La Classe will process the personal data of its employees for the purpose of organizing and monitoring training. The data is kept for the duration necessary for the organization and follow-up of the training increased by the duration of the legal requirements. The customer is informed that its employees can access the data concerning them, rectify them, request their deletion or exercise their right to limit the processing of their data. To exercise these rights or for any question on the processing of their data in this processing, the employees of the client can send their request to the following email address: jeandaix@monacolaclasse.com. The client's employees may contact La Classe's data protection officer for any difficulty encountered in exercising their rights, by email at the following address: jeandaix@monacolaclasse.com and if they consider, after having contacted La Classe, that their IT rights and Freedoms are not respected, they can file a complaint with the CNIL. 

Travel packages excluding VAT (one way): 

less than 25 km: €0
From 25 to 100 km: €200 (round trip) From 100 to 250 km: €350 (round trip) More than 250 km: €500 (round trip)
 

Accommodation package excluding VAT (trainer's dinner included): €150


The preparation, with the client, of personalized training and the drafting of materials adapted to the client's context will be the subject of special invoicing specified in the estimate. 

For an intra-company internship bringing together interns from several legal companies belonging to the same group, the invoice will be sent to the head office of this group. If the client requests a separate invoice for each legal entity, a price of €50 per invoice generated will be applied.

 

 

 

 
Provision of virtual classroom training services 

Article 1: object 

The purpose of these general conditions is to define the conditions for the provision of synchronous distance learning services in virtual classrooms ordered by the customer from the service provider. 

Article 2 – Nature of the service provider's commitment 

The service provider is subject to an obligation of means. 

Article 3 – Liability of the service provider 

The liability of the service provider can only be engaged, where applicable, to the extent of normally foreseeable damage and insofar as the failure causes direct harm to the customer. Under no circumstances may the service provider's liability exceed the total amount paid by the client in payment for the performance of the service in question. 

Article 4 – Prerequisites 

The client undertakes to respect the functional prerequisites of each program and the technical prerequisites for monitoring the training services by the client. These are the same as the prerequisites defined in the Payroll/HR service contract. Added to the prerequisites related to distance training, namely: one computer per person, connected to the Internet with sufficient speed, a telephone with active voice frequency. Recommended equipment: a dual screen, a webcam and a headset. A connection test must be carried out a few days before the training. In the event of a malfunction, the customer must contact his IT department. If technical problems related to this logistics occur during the session, the provider cannot be held responsible for non-compliance in whole or in part with the training program. If for these reasons the session must be cancelled, the customer agrees to bear the cost of the service. 

Article 5 – Property rights 

The training materials made available to the client on the occasion of the training services are and remain the exclusive property of the service provider, and are in particular protected under the Intellectual Property Code. The customer undertakes not to infringe these property rights. 

The service provider reserves the exclusive right to provide training on all its offers. 

Article 6 – Professional secrecy 

Each party undertakes to implement the appropriate means to keep the most absolute secrecy on the programs, know-how, methods, data, information and documents of the other party, to which it would have had access on the occasion of the execution of these. This commitment remains in force for the duration of the performance of the services and the 3 years following their completion for any reason whatsoever. 

Article 7 – Subcontracting - Staff 

The service provider reserves the right to subcontract all or part of the training services, subject of the present, without this releasing it, in any way whatsoever, from the responsibilities that it assumes in respect of the execution of its contractual obligations. 

Article 8 – Financial conditions 8.1 – Price 

All prices are exclusive of tax.
The synchronous distance training courses in virtual class in inter-company are insured at the price indicated on the estimate. This cost is per person and per day, and includes the supply of standard course materials.
Intra-company training courses are provided at the price indicated on the estimate. This cost is per day of entertainment for groups of 4 to 6 people maximum depending on the course, and standard course material included
Personalized course material can be requested from the service provider. This request will be the subject of an additional estimate.
Synchronous distance training courses in virtual classrooms can be organized inter-company or intra-company. In both cases, the maximum number of participants, per session, should not exceed 4 to 6 people depending on the courses.
For an intra-company internship bringing together interns from several legal companies belonging to the same group, the invoice will be sent to the head office of this group. If the client requests a separate invoice for each legal entity, a price of €50 per invoice generated will be applied.
 

8.2 – Registration – Postponement 

After confirming with the service provider the number of places available, the customer will send, one month before the chosen training session, the quote, duly completed. Registration will only be taken into account by the service provider once the quote has been duly completed. Invitations and programs are sent by email to the sponsor of the training or to each trainee. The service provider cannot be held responsible in the event of non-receipt of these documents. It is the customer's responsibility to ensure that his registration is properly completed. The customer can take an option which will be maintained for five working days. If no estimate reaches the service provider within these deadlines confirming the option, the latter will cancel the option without notice. 

8.3 – Invoicing – Payment 

The invoicing of synchronous distance training services in virtual classrooms is carried out at the end of each course and is accompanied by the corresponding attendance certificates.
In the event that the payment of the training is provided by a professional training funding body, the contact details of the latter, the billing address as well as the support agreement number will be indicated by the customer. on the quote.
 

Payment is made by card or by bank transfer within 15 days of the invoice date.
In the event that the support agreement number is not communicated by the customer on the estimate, the customer undertakes to communicate it to the service provider within a period of one (1) month from the date of signature. of said quote. After this period, the service provider reserves the right to invoice the customer directly for the price of the training.
 

8.4 – Cancellation – Substitution 

In the event of cancellation by the customer, at least 10 working days before the date scheduled for the training session, registration will be postponed to a later date.
In the event of cancellation by the customer, less than 10 working days before the date scheduled for the training session, it will be invoiced at 40%.
 

If a participant is unable to attend, the client may substitute another employee, subject to compliance with the prerequisites necessary for training follow-up under the conditions of article 4 above. In all cases, a letter or an e-mail is necessary.
In order to guarantee the educational quality of the courses, the service provider is authorized to postpone registration to another session if the maximum number of participants is exceeded or if the number of registrations is insufficient. The service provider reserves the right to cancel a course in the event of force majeure. In addition to the usual cases, are considered as such: transport strike, trainer's illness, telecommunications breakdowns, severe weather...
 

The service provider will offer the client another session as soon as possible. 

8.5 – Late payment interest 

In the event of late payment, the customer is automatically liable for a lump sum indemnity for recovery costs of €40, and if La Classe incurs recovery costs in excess of this amount, La Classe may request additional compensation upon presentation supporting documents. Any amount that remains unpaid on its due date will also bear late payment interest, at a rate equal to three times the legal interest rate in force, from the day after its due date until its full payment. . 

Article 9 – Pedagogical, technical and supervisory resources 

Training services are provided by professional trainers specializing in La Classe offers, with an activity entirely dedicated to professional training, who use appropriate educational resources (quizzes, split sessions, screen sharing, etc.). Our rooms are dedicated to virtual classroom training and are equipped with a webcam. The course materials are transmitted by the trainer at the end of the session in electronic format. In order to facilitate exchanges and interactions, our groups are limited to a maximum of 4 trainees. 

Self-assessment, by the trainee, of the acquisition of skills. Satisfaction evaluation analyzed by the teaching team. 

Article 10 – Attribution of jurisdiction 

Difficulties relating to the execution or interpretation of the present will come under the exclusive jurisdiction of the Commercial Court of Paris, regardless of the place of execution of the present, the domicile of the defender or the mode of payment accepted, even in the case of an appeal in guarantee, of a plurality of defendants or of a summary procedure or on request. 

Article 11 – Data protection 

It is agreed that in the context of the execution of this contract, La Classe acts as data controller. The customer is informed that La Classe will process the personal data of its employees for the purpose of organizing and monitoring training. The data is kept for the duration necessary for the organization and monitoring of the training increased by the duration of the legal requirements. The customer is informed that its employees can access the data concerning them, rectify them, request their deletion or exercise their right to limit the processing of their data. To exercise these rights or for any question about the processing of their data in this processing, the employees of the client can send their request to the following email address:
jeandaix@monacolaclasse.com. The client's employees may contact La Classe's data protection officer for any difficulty encountered in exercising their rights, by email at the following address: jeandaix@monacolaclasse.com and if they consider, after having contacted La Classe, that their IT rights and Freedoms are not respected, they can file a complaint with the CNIL.
 

PRIVACY INFORMATION STATEMENT

Intellectual property

 

All the graphic elements, the structure and, more generally, the content of the La Classe site are protected by copyright, trademark law and design law.

 

Anyone who collects or downloads content or information posted on the site only has a private, personal and non-transferable right to use them.

 

The reproduction of a page of the site in a frame outside La Classe or the insertion of a page belonging to La Classe in the page of another site is prohibited.

Likewise, any reproduction or representation of the site in part or in whole is prohibited without the written consent of La Classe and would constitute an infringement punishable by articles L. 335-2 and following of the Code of Intellectual Property.

 

The texts, graphics, designs, logos and photos that are distributed La Classe may be reproduced on paper or electronic media, subject to mentioning the name and address of the site and not to make commercial use.

Failure to comply with the above provisions is liable to constitute an infringement involving the civil or criminal liability of the author of the infringement.

Personal data concerning people registered on the main Class websites

Version 1.0

This statement provides information about your personal data held in the Class Marketing database and related systems.

The Class retains (and will retain in the future)

·     The data you choose to provide to La Classe, through its websites or otherwise

·     Data collected by the Class's systems, relating to your use of its websites and interactions between La Classe and you. This includes any data collected by means of cookies1 and other similar tools.

You are not required to subscribe or provide us with any personal data in order to use the main Class websites. In order to register with the Class, the only information you are required to provide is your email address (as well as confirmation that you are over 16). All other information fields present at the time of subscription are optional.

"The Class" (the "data controller") means:
Class
Winter Palace,
4, boulevard des Moulins,
98000, Monte Carlo,
Monaco.

The purpose of the processing of personal data concerning you
("Processing" means all operations carried out by La Classe in relation to the data concerning you, including the fact of collecting, storing, using and communicating it.)


The main purpose for which La Classe will process your personal data is the marketing of its products, including sending prospecting communications to you.

This includes the fact:

·     to identify you when you contact us

·     to control your preferences so that you can save time when browsing our website

·     to process your requests to participate in marketing promotions

·     to monitor and record telephone and written communications with you for quality control and compliance purposes and for the purpose of handling your complaints and questions

·     understand which parts of the website, and the Class products and services, interest you most

The legal basis for this processing is that it is necessary to pursue the legitimate interests of the Class or the companies of the La Classe group in the context of their marketing activities.

If you choose to provide information that La Classe does not require you to give, the basis for processing such information is your consent, illustrated by the fact that you provide such information on a voluntary basis. You have the right to withdraw your consent at any time. You can do this by writing to La Classe at the address indicated above, or on  Contact us.

As part of its processing activities, La Classe will carry out profiling activities and automated decision-making based on the data it holds about you so that the information presented to you is more relevant taking into account your interests.

If, in the future, La Classe wishes to process your data for any other purpose, it will first provide you with information about the other purpose in question.

If you have consented to this, La Classe will also use your personal data for the purposes of sending electronic marketing communications (generally by email), in particular for the purposes of:

·     conduct surveys and ask your opinion about our products and services

·     inform you of products and offers that may be of interest to you

·     notify you of promotions, such as giveaways, contests and sweepstakes

·     carry out marketing analysis and customer profiling activities

·     invite you to events

The legal basis for this processing is your specific consent. You can withdraw your consent at any time concerning this additional processing purpose (regardless of your right to object to the processing of your data by La Classe for the aforementioned general purposes) by writing to La Classe at the address indicated above, Or on  Contact us .

La Classe will keep your personal data for a period of 2 years from our last exchange with you. Certain data may be kept after this period but only in anonymous form or in archived files.

 

The Class uses third parties to carry out certain processing activities on its behalf. Some of your personal data, or all of them, may be communicated to said third parties, but the latter are only authorized to use the data thus communicated for the purposes for which La Classe keeps them and in accordance with the instructions of the Class. .

As a “data subject”, you have the right to ask La Classe to give you access to your personal data, correct or erase them, limit their processing, or object to the processing, and you also have the right to data portability and are authorized to lodge a complaint with a supervisory authority.

 

The European Class Data Protection Officer can be contacted by mail at "La Classe, 4, boulevard des Moulins, 98000, MC, Monaco" or by email at: info@monacolaclasse.com

 

If you are established outside the European Union, La Classe will transfer some of your personal data outside the EU to the staff of the La Classe group located in the region concerned and to the subcontractors used by La Classe to provide services established in the said region. Said transfer will be subject to the protections provided by law.

1 Cookies are data files placed on a device when it is used to visit a website. They can be used for many purposes, including to track user preferences and the web pages that user visits while using the Service. You can disable cookies from your browser preferences. However, some features of La Classe websites may not work properly or be slowed down if you disable cookies. In addition, please note that if you choose to block cookies, we may not be able to comply with certain advertising preferences, based on cookies.

In addition, analysis tools such as the Google Analytics service from Google Inc., are used to collect and analyze usage histories, etc. They use internal cookies to record information relating to your access. Please refer to the privacy policy of Google Inc. to learn more about the privacy policy of the Google Analytics service, used as part of the Service:  http://www.google.com/policies/privacy/

This declaration concerns only the data contained in the La Classe Marketing database. If La Classe processes data concerning you held in other registers or files, you will be informed separately.

Statement provided in accordance with Article 13 of the EU General Data Protection Regulation

Payment and delivery terms

Payment options:

Credit card, PayPal:
The invoice amount will be debited from your credit card (Visa, Mastercard or American Express).

Terms and Conditions and Privacy Policy

 

COVID-19

We are resuming in-person group tuition as of September 2020.  

Upon registration we ask that each client informs us if they, or anyone they have come into contact with in the last seven days from date of registration, has knowingly had symptoms of COVID19 or tested positive for COVID19. If a registered client develops symptoms of COVID19 or is tested positive we will offer a full refund to the client within seven calendar days. We reserve the right to ask to see a medical note or results of the test.

Each of our tutors will be tested for COVID19 a few days before their course's commencement.

Finally, we are constantly reviewing the guidelines from the Monaco government; should the situation in the Principality of Monaco worsen we will take the appropriate action and postpone all courses. Clients will be offered a full refund within seven calendar days.

HOW TO BOOK

 

You can book by telephone, e-mail and online. Once we have processed your booking, we will send you a confirmation email with an electronic invoice. Your place is guaranteed once payment has been received.

 

PAYMENT

 

For all bookings except Train the Trainer full payment is requested to confirm the booking, unless the course is booked more than 8 weeks in advance, in which case a 50% deposit is requested, with the balance payable 7 calendar days before the booking commencement date .

For group bookings, unless booked more than 18 weeks in advance, full payment is required within 14 days upon issue of invoice unless otherwise stated.

Deposits are non-refundable unless the booking is canceled by La Classe ..

Payment can be made by secure online Pay Pal or debit / credit card payment.  (Credit cards accepted: Visa, Mastercard, American Express.) We do not accept cash payments under any circumstances.  

All payments received must be in Euro unless otherwise stated or agreed.

Payment by direct bank transfer may be subject to additional administration fees, with all bank transfer fees to be settled by the client. To comply fully with Monaco anti-money laundering legislation, further information may be requested before bank transfers can be completed.

We kindly advise that no tutor travel will be booked until full payment, or when agreed, a suitable deposit, has been made. In the event of a cancellation / postponement (see appropriate fees above), non-refundable / non-transferable travel costs may be passed on to the client.

SPECIAL REQUIREMENTS

 

The “La Classe” will make every effort to accommodate special requirements that have been notified in advance on the booking form.

 

JOINING INSTRUCTIONS

 

Joining instructions including outline of the day, venue details, map and local hotels details will be issued approximately two to four weeks prior to the course. If you have not received your joining instructions three days prior to the training course, please call +377 93300233. La Classe will not be held responsible for non-receipt of joining instructions and refunds will not be issued under such circumstances.

TRANSFERS RACE

 

There is no charge for transferring your booking to the same course on an alternative date provided you notify the “La Classe” in writing up to 21 days before the start and if there is availability. However, a transfer fee of 20% of the course fee (plus VAT) will be payable if the notice is received less than 21 days before the start of the original course. No refund will be made in the event of a transfer. No more than one transfer will be allowed. Requests to transfer a course must be made in writing and can be sent by email to info@monacolaclasse.com

CANCELLING YOUR PLACE  

 

If you notify the “La Classe” in writing (via email, letter or fax) up to 28 days before the start date of a course, you will receive a full refund less an administration fee of 20% (plus VAT) of the course fairy. If you withdraw for whatever reason within the 28 day period, the full fee will remain payable even if you are unable to nominate a substitute attendee. Substitutions should be received by the “La Classe” at least 48 hours prior to the course start date.

LETTER INVITATION

 

Should a participant require an invitation letter from La Classe, we are able to provide this as long as full payment of the course fee has been received. The Class is not able to act on behalf of the participant and is not responsible for any costs incurred by failure to obtain a Visa. Full course fees can be refunded if a participant has been declined a Visa and has provided proof of this.

Non-attendance If you fail to attend the course on which you are booked without giving prior notice to the “La Classe”, we will be unable to refund the course fees or offer a transfer.

CANCELLATION FEES  

 

In the unlikely event that a course with a stated minimum number of attendees does not meet the minimum number, La Classe reserves the right to cancel the course. A full refund will be offered to fully enrolled students within seven working days. The Class cannot be held responsible for any expenses incurred by students due to a postponement or cancellation of a course.

For private bookings, any deposit or pre-payment made by La Classe on behalf of a client to a chosen venue / supplier is subject to the venue / supplier's terms and conditions and may not be refundable.  If the terms and conditions of the venue / supplier necessitate a non-refundable deposit the client will accept that their own deposit made to La Classe may not be refundable.

 

DAMAGES  

Any costs incurred through damage or breakage to any venues, properties, belongings or equipment owned or sourced by La Classe or affiliated companies will be covered by the responsible party.

 

AUDIO / VISUAL RECORDING  

Video or audio recording of any class, seminar or workshop is prohibited unless otherwise agreed.  If permission has been granted, then it is understood that the footage / audio is used for personal use only and will not be used for commercial gain or appear on any media or social media.

VENUES

 

Details of the specific venue will be sent in the joining instructions for all training courses.

DRESS CODE  

 

There is no dress code; however, most participants choose to wear smart casual clothing. Due to variable temperatures of air conditioned rooms, layers are advised.

 

LIABILITY

 

The “La Classe” does not accept responsibility for anyone acting as a result of information or views expressed on its training courses including course material. Opinions expressed are those of individual trainers and not necessarily those of the “La Classe”. Participants should take professional advice when dealing with specific situations.

FORCE MAJEURE

The Class reserves the right to postpone or cancel any training due to industrial action, national mourning, government health advice or any other unforeseen occurrence.  We will make every best effort to inform the client in time and process refunds accordingly, where appropriate.

 

PREAVAILING TERMS AND CONDITIONS

 

Please note that this and all other “La Classe” pre-contractual documentation shall not constitute an offer. All services provided by “La Classe” are on the basis of “La Classe” 's terms and conditions and if you wish to engage any “La Classe” services we shall only provide them if you accept the “La Classe” Terms. If you offer to engage “La Classe” on your own terms and conditions then we shall only accept your offer on the “La Classe” Terms, which shall, if we provide the services you offer to engage, prevail over any other terms and conditions .

Privacy and Data

 

This website is operated by La Classe. We take your privacy very seriously therefore we urge to read this policy very carefully because it contains important information about us and: the personal information we collect about you, our users;  what we do with your information, and who your information may be shared with.

 

WHO WE ARE

The Class ('we' or 'us') are a 'data controller' for the purposes of the Data Protection Act 1998, (ie we are responsible for, and control the processing of your personal information).

 

WE COLLECT INFORMATION

a) Personal information you provide to us.

We collect the following personal information that you provide to us:

  • Your name, address, contact details (email address and phone number (s)) and, in some instances, attendees date of birth. For specific courses, relevant medical information may be requested, as well as dietary requirements and next-of-kin contact details.

Some examples of when we collect this information include:

  • When completing the Registration Form;

  • When contacting the Course Administrator or other staff for information about courses, tours or services.

 

b) Personal information you provide about third parties.

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

  • shall consent on their behalf to the processing of their personal data;

  • shall receive any data protection notices on their behalf;  

  • shall consent on their behalf to the transfer of their personal data abroad.

 

HOW WE USE THE INFORMATION WE COLLECT

We collect information about our users for the following purposes:

  • Information we collect will be used to provide services, courses and tours and to communicate directly with you.

 

WHO YOUR INFORMATION MAY BE SHARED WITH

We may share your information with:

  • Law enforcement agencies in connection with any investigation to help prevent unlawful activity;

  • Other companies with whom we have close business relationships. We will only do so on a case-by-case basis and only when we feel their services will be of interest to you.

 

MARKETING

We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, telephone, text message or automated call.

We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (ie on purchase, signing up to a newsletter, entering a competition etc). If you do opt in to receive such marketing from us you can opt out at any time. If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.

 

KEEPING YOUR INFORMATION SECURE

We will use technological and organization measures to keep your information secure. These measures may include the following examples:

  • All data is stored on secure servers and methods of collecting, holding, and processing personal data shall be regularly evaluated and reviewed.

However, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

WHAT RIGHTS DO YOU HAVE?

Right to request a copy of your information.

You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or it, please: email, call or write to us (using the contact details below); let us have proof of your identity and address (a copy of your driving license or passport and a recent utility or credit card bill); let us know the information you want a copy of, including any account or reference numbers, if you have them.

We may ask you to pay a fee before sending this information to you.

 

Right to correct any mistakes in your information.

You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please: contact us using the contact details below; let us have enough information to identify you (eg account number, user name, registration details), and let us know the information that is incorrect and what it should be replaced with.

 

Right to ask us to stop contacting you with direct marketing.

You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please: email, call or write to us (using the contact details below); let us have proof of your identity and address (a copy of your driving license or passport and a recent utility or credit card bill), and let us know what method of contact you are not happy with if you are unhappy with certain ways of contacting you only (for example, you may be happy for us to contact you by email but not by telephone).

From time to time we may also have other methods to unsubscribe from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

 

CHANGES TO PRIVACY POLICY

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

 

CONTACT US

e-mail: info@monacolaclasser.com

telephone: +377 93 25 04 33

We may record calls for quality and training purposes.

 

MISCELLANEOUS  

We ask all students to arrive for the time stipulated on the course welcome information, unless agreed otherwise.  The tutor will leave and no refund will be offered for students who fail to show after 40 minutes without telephoning, texting or emailing to highlight their lateness.

Whilst we will do our best to allocate named tutors for private tuition if specifically requested, this cannot be guaranteed due to the international nature of our work and retained clients. All our tutors are experts and their range of skills meet all courses offered by La Classe.

Should a named tutor be unable to attend a booking due to sickness or a personal emergency, subject to availability, we provide a substitute tutor.  Only if we are unable to provide a tutor will a refund be offered.

Should a student or client fail to provide accurate and honest information about a booking, including but not limited to students's / students' ages, group size, dietary / access / medical and additional learning requirements, La Classe reserve the right to cancel or postpone the course, retaining any monies paid to cover costs already incurred, including administration, and up to the full course fee.

For corporate clients we reserve the right to use your name or logo in our marketing materials unless agreed otherwise. We will ensure that no specific or sensitive details of the contract are revealed at any stage.

The Class also reserves the right to change or replace any modules on any of the listed courses; where possible students will be notified of these changes.

By submitting a registration form the client has accepted registration.  Acceptance and registration constitutes a contract.