OFFICIAL / COMMERCIAL MAIL WRITING

Training allows you to acquire new skills

The training entitled "Writing official / commercial letters" is scheduled for 1 hour and a half and contains a maximum of practical information, as well as examples of concrete situations.

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Training topics include:

Master the written and digital worlds;
Letter formats;
Envelopes, labels and address forms;
Greetings and approvals;
Tips and recommendations for Skype and Zoom online meetings ... and more.

Educational goals

The participant will be able to:

Attract the recipient's attention and make him want to read the message to the end
Effectively achieve communication goal

Define the message and save time in writing

Learn to put themselves in the recipient's shoes
Know how to deploy the means to have the email read
Offer an attractive title and define synthetic content

Adopt a relevant style

To be able to apply the techniques of writing an effective correspondence with the customers
Knowing how to write while promoting the company, its teams, its products and its services
Know the rules of written expression by email adapted to support and customer assistance

5 good reasons to know how to write

Even in the digital age, it is still necessary to understand how the style of a person's name can show respect and indicate rank.

The steps to obtain information can of course be done very often by telephone. But, between the waiting time or the unavailability of interlocutors, we do not always obtain the information.

It is then that one can write by letter or, more and more, by e-mail.

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